Who are you and what do you sell?

We are Chamuze, an online marketplace  and we sell Fast Moving Consumer Goods (FMCGs).

How do I contact you?

You can contact us via our digital channels.

For Instagram: @chamuzeonline

For Facebook: @chamuzeonline

You can also visit: chamuze.com.

Do you have a physical store?

Yes we have a walk in store. 

You can visit Chamuze at House 1, block 2, Oremeta street, Oregun Ikeja Lagos.


How do I place my order?

You can place your order through our website @store.chamuze.com or by calling our customer care agents on +2348029521532

You can also visit the Chamuze walk-in store at House 1, block 2, Oremeta street, Oregun Ikeja Lagos.

Is there a way I can cancel an order I’m no longer interested in?

Yes you can. You speak directly to our customer service team.

Do you sell in bulk?

Yes we sell in bulk.

I want to place an order but I need to speak directly to an agent?

You can speak directly to our responsive and highly proactive customer service officers via +234 802 952 1532

How do I track my orders?

Our logistics partners can provide you with real time tracking on all your orders.


What is your delivery duration?

For orders within Lagos, Chamuze delivers products to customers  within 1 to 3 working days.

For deliveries outside  Lagos, we deliver within 5 to 7 working days.

How do I get my orders?

We use reliable delivery partners to achieve last smile fulfilment.

Do you do same day delivery?

Yes, we do for deliveries within Lagos.

Do you do pick up?

Yes, you can visit our walk- in store at House 1, block 2, Oremeta street, Oregun Ikeja Lagos.

Do you deliver to other states outside Lagos?

Yes we do.


What is your standard delivery charge?

Our delivery charge varies across the geo-political zones in the country.

What are your payment options?

We accept payment via any debit or credit card.

Can I pay cash on delivery?

No you can’t.

  • No Return
  • No Refund
  • No Replacement
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